Open and save the Schedule or Sales page for a ticket.  This is all that is needed to create a ticket. 

You have 4 different ways to open the section for creating a new ticket:

• Select the 'New Ticket' link located at the top of the left column.
• Select any time located on the left side of the Day view of the Calendar.
• Select the Sales link located on the top of the page.
• From the Contact/Customer page select create a new ticket with this contact.  (See closing choice.)
  

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