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"I can schedule, dispatch and complete my work orders simply and efficiently." - Bob Buess |
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| "You can tell it has the hand of both a field tech and of management guiding it." - Satellite Retailer, McAllen, Tx |
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Features
Work order management software (Key Features)
- Control your mobile work-force from remote locations with internet access.
- Easily add images to each of your events or services. Images have been shown to improve performance by promoting an overall sense of staff accountability and responsibility.
- Work orders automatically transform into professional Invoices, Bids or Proposals.
- Create your own custom work order templates to for each service you provide and each product you sale. Then reuse one or more of your custom templates with every new event you schedule.
- Allow multiple users to log in to your company's database with a restricted username and password. You control exactly what they can see by setting their access level and filter.
- View events in multiple companies and switch back and forth between them with only one username and password.
Restricted Access to your private company data:
- Access for your Customers:
- Receive, create and update your customer's service request.
- Email current information about the service request to your customers.
- Allow your customer to log in free to view the current status of their service request.
- Access for your Service Personnel:
- Assign a service event to one or more users (your service personnel).
- Depending on the access level you give them, users can log in to schedule, update, edit, complete, or print the service request.
- Access for your Clients:
- Your client or client representative may monitor the status of any and all service requests created on their behalf.
- Access for your Managers:
- Upper Management gets a real-time window into remote operations across the entire program.
- Access for your Sales Team:
- Enter a sale on the Service System from any internet access point.
- Access for your Dispatch personnel:
- Easily edit, track, schedule, and assign a service event.
- Easily monitor the status of service events.
Cost-effective Solution:
- GoWorkOrder is provided as a month-to-month, no contract internet program.
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